Resume Basics 

​Create Two Useful Versions

1. Your Upload ResumeAn Upload Resume is designed for online applications and Applicant Tracking Systems (ATS). These systems scan resumes for job titles, skills, qualifications, and keywords connected to the position.
The resume should still look professional, but its formatting should be simple and easy for a computer to read.
​TIP: Uploading a resume may not fill every application field correctly. Always review the information before submitting your application.
Keep It Simple
  • Use one column
  • Use a standard font such as Arial, Calibri, or Times New Roman
  • Use clear headings such as Work Experience and Education
  • Use standard bullet points
  • List jobs in reverse chronological order, beginning with the most recent
  • Include relevant keywords from the job posting
  • Save it as a Word document and PDF unless the application requests a specific format
  • Keep a plain-text copy for applications that require information to be pasted into separate boxes
​2. Your Walk-Around Resume
A Walk-Around Resume is the polished version you can print, email directly to an employer, bring to an interview, or distribute at a job fair. It contains the same basic information as your Upload Resume, but it may use more intentional spacing, color, section lines, or other professional formatting.
This version should be attractive without becoming difficult to read. Its purpose is to make a strong impression when a person, not an automated system, is reviewing it.
Use Your Walk-Around Resume When You Are:
  • Attending a job fair
  • Going to an interview
  • Meeting an employer or professional contact
  • Networking in the community
  • Visiting a business to ask about opportunities
  • Emailing a resume directly to a hiring manager
  • Sharing your resume with someone who may provide a referral
​Print your resume on clean white or neutral paper and carry several copies in a folder or portfolio to keep them neat.

​What Every Resume Should Include

Contact Information
​Include your name, phone number, professional email address, and city and state. A complete street address is generally unnecessary, but remember, you'll need it for the application. 
Work Experience
​Include each employer, job title, location, and dates of employment. Use full sentences, beginning with strong action words, to explain your responsibilities and accomplishments.
Education and Training
Include your diploma, GED, college education, vocational training, licenses, and relevant completed courses.
Certifications
List active certifications such as OSHA, ServSafe, CPR, Northstar Digital Literacy, equipment certifications, or professional licenses.

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